Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-windshield-calibration.collision-talk.com (hereafter referred to as “Tesla Windshield Calibration” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account and use our applications or services as an authorized user.
  • You visit or navigate through our websites, including linked pages referred to in this policy.
  • You subscribe to receive newsletters, emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: This may include your user name, email address, and password hash for secure login.
  • Payment Information: Details related to payment methods you use to purchase our services or products.
  • Financial Information: Data associated with transactions, such as amounts spent and billing addresses.
  • Purchase Information: Records of your purchases, including product details and quantities.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our products and services.
  • Social Media Information: If you connect your accounts, we may collect data from your social media profiles for personalized content and advertising.
  • Product Information: Details about the products you interact with or purchase on our platform.

We gather this data through various means: user input forms, online interactions, automated tracking technologies (like cookies), and information provided by third parties who assist us in delivering services.

Cookies

We use cookies to enhance your experience while using our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and cannot be disabled. They ensure smooth navigation and performance.
  • Preference Cookies: We use these to remember user preferences, such as language settings and display choices.
  • Analytics Cookies: These enable us to gather insights into how users interact with our site, helping us improve its content and features.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize it from our systems. This process ensures that your information is not stored indefinitely beyond its original use case.

Security Measures

Tesla Windshield Calibration implements robust security measures to protect your personal data:

  • We employ encryption for data in transit and at rest to safeguard sensitive information.
  • Our third-party processing partners adhere to strict security standards, ensuring the protection of your data during transactions.

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under 18 years old. If we discover that a child has provided us with such information without parental consent, we will take steps to delete it from our systems and terminate any associated accounts.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you have the right to request its correction.
  • Erasure/Right to be Forgotten: In some jurisdictions, you can ask for the deletion of your data under specific circumstances.
  • Restriction: You may limit the use or processing of your data in certain situations.
  • Portability: Some regions allow you to receive your personal data in a structured format.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Local laws may prohibit us from discriminating against you for exercising certain privacy rights.
  • Data Portability/Withdrawal of Consent: In some cases, you can transfer your data to another service provider or withdraw consent previously given.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience. We will respond to valid requests within the time frames prescribed by applicable laws.

Changes to Privacy Policy

Tesla Windshield Calibration reserves the right to update this policy from time to time. Any significant changes will be notified via a prominent notice on our website, and updated versions will be available upon request.

Contact Information

For any questions related to privacy, data security, or if you wish to exercise your rights as per this policy:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.